About Hurst Water Damage Pros

Hurst Water Damage Pros is a dispatch line for water damage restoration and mold remediation in Hurst, TX and nearby Tarrant County towns. Our address is 227 NE Loop 820, Hurst, TX 76053.

How the Service Works

You call, describe the problem, and the dispatcher arranges licensed and insured restoration professionals. Work is done by crews dispatched through this line, and the scope and price are explained before work starts.

We do not claim awards, review scores, or job counts, because a page that cannot prove them should not make them. What we can show is how the work is done, which standards it follows, and what to ask any restoration company before you hire it.

Standards We Point To

Water damage restoration follows ANSI/IICRC S500, and mold remediation follows ANSI/IICRC S520. These are published industry standards. Ask any company whether its crews work to them. Texas also licenses mold assessors and remediators, and the Texas Department of Licensing and Regulation offers a public license search you can use to check.

What We Do and Do Not Do

• Water removal, structural drying, cleanup, and repair after water losses
• Flood damage restoration, including storm flooding and sewage backup cleanup
• Mold remediation after moisture problems
• No fire or smoke damage work
• No waterproofing, grading, or foundation work
• No equipment rentals

What to Ask Before You Hire Any Restoration Company

Water and mold jobs are easy to get wrong, and a rushed hire can leave wet materials behind walls. These questions work for any company, including ours.

• Will the scope of work be explained before work starts, and will the price be explained with it?
• How will drying be verified? Moisture meter readings are the honest answer, not the calendar.
• Do the crews work to ANSI/IICRC S500 for water damage and S520 for mold?
• For mold, can the company show a Texas license and can you confirm it on the TDLR license search?
• Will the damage be documented with photos and readings you can give your insurer?
• Who is on site, and are they licensed and insured?

What Happens When You Call

1. A dispatcher answersThe line is staffed around the clock. You describe what is wet, where the water came from, and how long it has been there.
2. You get first stepsYou are told how to stop the source, what is safe to touch, and when to call 911 or the utility first.
3. A crew is arrangedSame-day response is offered when crews are available. No arrival time is promised, because it depends on the job and the call volume.
4. Scope and price are explainedBefore work starts, you hear what the job involves and how the price is set.

A Note on Insurance

We do not decide coverage and we do not name or speak for any insurer. The Texas Department of Insurance says most home policies cover sudden and accidental water damage, usually exclude gradual leaks, and do not cover floods. We document the damage and the drying so the file you give your insurer is clear.

Why We Are Based in Hurst

Hurst is a city of about 10 square miles in Tarrant County, and the City of Hurst runs its own water and wastewater systems. Knowing who to call when a problem is on the city side of the line saves time on a bad night. If the water is coming from a city main, the 24/7 Public Works Dispatch line is the first call. If it is inside your home, call us.

What We Will Not Promise

We do not promise an arrival time, because traffic on Loop 820 and the size of the job both change it. We do not promise that every material can be saved, because porous materials that sat in contaminated water are often removed. We do not quote a price before we know what is wet. We will tell you what we find and what it means for the work.

If a job turns out to be larger than the first call suggested, you hear about it before the extra work starts. If it is smaller, you hear that too.

That honesty is the reason the scope is explained first. A homeowner who understands the plan can compare it with any other, and can hand the same notes to an insurance adjuster without surprises.

Our services are listed on the services page, and the towns we cover are on the service area page. To reach the dispatch line, see the contact page.

Frequently Asked Questions