In Colleyville, creeks shape the flood risk, and the homes shape the cost. A heavy storm can fill Little Bear Creek or Big Bear Creek, while a failed supply line in a large house can soak hardwood, built-ins and cabinetry before anyone notices. Hurst Water Damage Pros is based in Hurst and dispatches to Colleyville day and night.
When water is spreading in Colleyville
If water is on the floor, coming through a ceiling or backing up from a drain, call (817) 623-9267. Our line is answered 24/7 and water mitigation starts the moment a crew arrives. We work from 227 NE Loop 820 in Hurst, with no office in Colleyville, and we cannot promise an arrival time. We can tell you what to do while a crew is on the way.
Round-the-clock dispatch
Emergency dispatch to 76034 is available every hour of every day, holidays included.
Flood damage restoration
Creek overflow, storm runoff and seepage are handled with pump-out, drying and cleanup of the affected structure.
Water mitigation
A fast first response limits the spread of water from pipes, appliances and roof leaks so less has to be replaced.
Clear scope
Scope and price are explained before work starts, and depend on water category, area and drying time.
Little Bear Creek, Big Bear Creek and your street
Little Bear Creek floods at the Bedford Road crossing, and the city closes the road when it does. That is a plain sign of how fast water can rise after hard rain. If you must leave, avoid driving into that crossing or any covered road, and call us once you are safe and the water has begun to enter the house.
Big Bear Creek is crossed by the Pleasant Run Rd bridge. Homes in low spots near a creek may see water at doors or in garages first, so move vehicles and valuables early when storms are forecast. Our flood damage restoration service covers extraction, drying and cleanup after outside water enters.
The city requires a Floodplain Development Permit for work in the 100-year floodplain. If your rebuild, an addition or even fill work touches a regulated area, ask the city building department before starting. Colleyville Building Inspections is at 100 Main Street. For your own address, check the FEMA flood map, since we cannot tell you a flood zone.
| Colleyville situation | Service that fits | What happens |
|---|---|---|
| Creek or storm water enters a ground floor | Flood damage restoration | Water is pumped out, wet finishes are removed or dried and moisture is tracked until the structure is dry. |
| Supply line or washer hose fails upstairs | Water mitigation | Water is extracted from ceilings below, subfloors are dried and hardwood is protected where possible. |
| Roof or siding leak after a storm | Water damage cleanup | Wet insulation and drywall are opened as needed, then dried with air movers and dehumidifiers. |
| Sewage backs up through a floor drain | Emergency water removal | The area is contained, contaminated water is removed and affected materials are cleaned or discarded. |
Water still spreading?
Our 24/7 line is answered at any hour. Call (817) 623-9267 and describe what you see.
City water, TRA and who to call first
Colleyville provides its own water, wastewater and garbage service. It buys treated water from the Trinity River Authority, and its wastewater goes to a TRA treatment plant. The city maintains about 180 miles of sewer main. If a street main is leaking or water service is out, the after-hours water emergency line is 817-743-4522. If water is inside your home, call us.
Electrical and sewage hazards
Do not touch switches, outlets or appliances while standing in water or on wet floors. If the breaker panel is in a wet area, leave it alone and call for help.
Water that came from a sewer line or from creek runoff can carry contaminants. Keep children and pets away, wear boots and gloves if you must enter, and let trained crews handle removal.
What higher-value homes mean for water losses
The Census reports a median owner-occupied home value of $784,900 in Colleyville. In larger, higher-value houses, finishes like hardwood, stone, custom cabinets and built-ins tend to cost more to replace, so there is more at stake in every wet hour. The practical response is to dry fast, protect flooring where possible and document everything.
Take photos and video of damage before anything moves, and keep damaged items until your adjuster has seen them. Texas Department of Insurance guidance says most policies cover sudden, accidental water damage, not gradual leaks or flood. Check your policy, ask your insurer and report promptly. If mold follows, our mold remediation page covers the process.
Around Colleyville: where we get calls
Streets and landmarks help us pin down your address. Colleyville Heritage High School, City Park at 5202 Bransford Rd and the Colleyville Nature Center are well-known reference points, as are Kimzey, McPherson, Sparger and Reagan parks. Parks and open ground slope toward drainage, so homes next to them may see runoff after a storm.
Main routes include SH 26 (Colleyville Blvd), SH 121 and FM 3029 (Precinct Line Rd), plus the crossroads of East Glade Rd and Bransford Rd. If flooding closes a road, give us the cross street and an alternate approach. The city grew in the late 1970s and early 1980s, but we cannot say what any given house contains, so a crew checks on site. We also serve Bedford and Euless nearby.
Before we arrive: if water is still spreading
Find and close the valve
Shut the fixture valve or the main water valve. Texas Department of Insurance advises knowing both indoor and outdoor shutoffs.
Cut power to wet rooms
Switch off those breakers only if the panel is dry and you can reach it standing on a dry floor.
Move valuables up
Take art, electronics, rugs and papers to a dry floor. Lift furniture legs off wet hardwood.
Stay clear of dirty water
Keep people and pets away from water that may include sewage or creek runoff.
Call (817) 623-9267
Our 24/7 line gets you dispatch and guidance on what to do next.
Record the damage
Photograph or film every affected room and keep receipts for any temporary repairs.
How the work goes
- CallTell us where the water started and what is wet. We note your cross street.
- AssessLicensed and insured restoration professionals check moisture and explain scope and price before work starts.
- Extract and dryWater is removed and drying equipment is set. Readings are taken until materials reach a dry standard.
- Clean and hand offCleaned areas and moisture records support your claim. Rebuild is a separate scope.
Crews work to ANSI/IICRC S500, the published standard for water damage restoration, and you can ask any company if its crews follow it. See all our water damage cleanup options or the service area page.
Frequently Asked Questions
Yes. We take calls 24/7 and dispatch from our Hurst base to Colleyville for standing water, burst pipes and storm intrusion. We do not promise an arrival time. Call (817) 623-9267 and we will tell you what to do right away.
Colleyville has one ZIP code, 76034, and we cover it, from SH 26 and SH 121 to FM 3029 and the East Glade Rd and Bransford Rd crossroads. Hurst's own ZIPs are 76053 and 76054, and we dispatch from there.
Usually not. Texas Department of Insurance says standard home policies exclude flood, so a separate flood policy is needed. Sudden, accidental interior water damage is often covered. Check your policy and ask your insurer.
It depends on the work and the location. A Floodplain Development Permit applies to work in the 100-year floodplain. Ask the city building department, which is Colleyville Building Inspections at 100 Main Street, before starting rebuild work.
Speed matters most. Standing water is extracted first, then air movement and dehumidification dry the boards and subfloor. Some hardwood can be saved if drying begins quickly. Cupping and damage will be checked as moisture readings come down.
Colleyville runs a water emergency line after hours at 817-743-4522. If water has entered your house, call us as well. We handle drying and cleanup inside the home.